Returns Policy
Return & Restocking Policy.* Lightmart.com accepts returns or exchanges on products only if: 1) you notify us within 14 days of receipt of product 2) you obtain an R.M.A. number (Return Authorization) by calling 1-800-443-8254. A Restocking Charge of 25% plus any manufacturing costs incurred to LightMart.com will apply if Lightmart.com did not commit an error in shipping the product or if the product was not defective. Refunds will be made by original method of payment less the restocking and manufacturing charges. All returns must arrive in the original packaging and must be unused. Freight charges for the shipment and return of goods will be the responsibility of the customer except for reasons of Lightmart error or defect.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.